Ask who will actually handle the file
The person you first speak with may not be the person managing the case day to day. Ask who will review records, return calls, prepare filings, and communicate about major decisions.
Understand the fee arrangement in plain language
If the matter may be handled on a contingency basis, ask how the percentage works, how case expenses are treated, and what happens if the claim does not result in a recovery. Request a written agreement and read it before signing.
Compare communication expectations
Ask how often clients normally receive updates, which communication method the office prefers, and how urgent questions are handled. A workable communication style matters over a case that may take time.
Focus on relevant experience, not promises
Ask about the kinds of injury matters the lawyer handles and how similar claims are typically investigated. No responsible comparison should depend on guaranteed outcomes.
Leave with a clearer next step
A useful consultation should help you understand which records matter, what the immediate priorities are, and whether the lawyer-client working relationship feels clear enough to continue.