Do not discard the product too quickly
If it is safe to do so, preserve the vehicle, component, packaging, instructions, receipts, serial numbers, and photographs. Product condition can change once repairs, disposal, or destructive testing occurs.
Document the scene and condition
Take clear photographs from multiple angles and keep repair estimates, service records, recall notices, and maintenance information. Write down who currently controls the product or vehicle.
Save purchase and ownership records
Receipts, invoices, titles, warranty documents, and service histories can help identify when and where a product entered the chain of use.
Avoid informal testing that changes evidence
Trying to reproduce a failure or repair a suspected defect may alter important evidence. Ask an attorney about preservation before making changes when a serious injury is involved.
Identify all potentially relevant parties carefully
Product cases can involve manufacturers, distributors, sellers, repair entities, or others. Determining legal responsibility requires fact-specific analysis, not assumptions based on the product label alone.